State Farm® Insurance Agent Scott McFarland

"We have dealt with Marshall for our auto insurance and he has been excellent in every scenario for us! Very friendly and he has great customer service! Thanks for everything!"

"I have been with State Farm since I have been 15, when moving to Laramie I met Scott, he is so personable friendly and really cares about his customers😊"

"I was searching for a local insurance agent and was very impressed by Scott McFarland and his staff. Scott was knowledgeable and up front about the pros and cons of various options, but never exerted any pressure or sales tactics. Scott is honest about his products and is happy to share information, but the final decisions are entirely yours. I appreciated his openness and honesty when meeting with him. He obviously is playing the long game and seeking to keep his customers for decades."

"Marshall with State Farm office in Laramie was the best car and home insurance I have ever had. I highly recommend Marshall due to his experience, knowledge, listening skills and personal attention."

"I've had vehicle policies and a renters policy with Scott McFarland for about 6 years. The need never arose to make a claim, but they have always been kind, responsive, and professional."

"Poor customer service, never returns call, I have only spoken with the adjuster assigned to my account once, he never returns my calls. Scott McFarland answer to this is to keep trying to get a hold of him. I have had State Farm for over 25 years and they go gown hill every year. My house is unlivable due to flooding and we can’t get anyone to answer us. I have an open claim and I call your office often. Not remembering that I have an open claim and not knowing your customers is the systemic problem of your agency."

"Kali wrote a second policy on a new car, She is very knowledgeable & up beat. She gave thorough explanations & as many deductions as possible. Definitely 💯"

"Great service, always been attentive and Kali is amazing to work with. Quick and accurate!"

"After changing to Mr. McFarland after much frustration with another, Cathie took care of us in an extremely professional manner, and promptly! I was amazed and pleased with her attention to us and our needs. Within an hour or so, we had coverage on our new vehicle. Couldn't be happier with Cathie and Mr. McFarland's customer service!!"

"Marshall was extremely helpful! He explained everything about my insurance policies. Definitely the best service ever!"

"Professional and timely handling of business, well organized and responsive."

"Marshall is always very responsive to dealing with my insurance needs. In the last couple years I have sold/bought vehicles requiring insurance modifications, had a big hail damage claim, and updated homeowner's insurance due to remodeling. He always responds quickly to my emails and questions."

"Somebody hit my car. When I visited Kali, I told Kali that I didn't know the process of claiming the file, how to get my car fixed, etc. I appreciated Kali's patience and kindness. She is very professional and supportive. With her help, my questions were resolved so quickly than what I expected. Kail, you are the best. Thank you! Highly recommend Scott McFarland!!"

"Great service, good communication with staff."

"Excellent customer service. I appreciate everyone's patience and kindness at Scott's agency."

"I called regarding information about insuring a moped and an employee named Marshall was very clear and patient with me about getting as much information as he can give about insuring a moped. I will definitely be considering State Farm in the near future. I love the respect I was given and I love the estimated prices for both liability and full coverage."

"Always kind and professional. Have been with them for years. Would highly recommend."

"Scott McFarland and his staff at State Farm in Laramie are responsive, professional and ultra competent. I recently had a car accident and I was treated with compassion and deep support. The entire State Farm claims experience was tremendous. I’m grateful for all of their support! Many thanks, Sara Axelson"

"You’ll get top notch service from Scott and his crew. I’d highly recommend Scott for all of your insurance needs."

"Scott McFarland is the best insurance agent in the business. Throughout the years, Scott has been supportive and helpful to me and my family as our lives change (buying a home, having children, and now retirement!). Without exception, I trust Scott McFarland to provide us with just what we need."

"Ive been working with Mason to get my 2 trucks and 5th wheel insured. He’s been more than helpful and on top of his game! He also has a very upbeat and kind personality making insurance a less stressful thing to deal with! Highly recommend this office."

"Scott is a amazing agent. He is honest and trustworthy. He will find you a plan that will fit your budget and needs."

"Scott and Megan are top shelf."

"Scott and his staff work diligently to meet all of our family needs! He is super friendly and if he can't get what you need, he will point you in the direction that will."

"After years of paying my insurance faithfully, and having no claims whatsoever, two of my vehicles were totaled by a drunk driver while they were parked unoccupied and safely at my home. One vehicle was one I had only owned for two months. Every one I dealt with from the loss adjusters, to supervisors, to my very own agent, Scott, were considerably less than helpful. They did not value my new car correctly, and it took weeks and numerous phone calls until someone finally paid attention to what I was saying. I'm almost 60, and I've never been treated this way by anyone in the insurance industry---and I used to work in the business.I changed my agent, and when I get a new car, I will be changing insurance companies. I have had State Farm since I was 17 years old, and have never missed a payment. I haven't even had a claim in 17 years, and have never caused an accident by hitting anyone, anything, or any animal. Have only ever been hit by others while my cars were parked (at my home, grocery store, at a friend's house)."